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Marubeni Digital Innovation

Analyze,Enhance Advance

Select a framework below to begin your maturity assessment. You can combine standard modules in a single session.

Choose Your Framework

Select one or more frameworks to assess. Combine standard modules in a single session or run a standalone framework assessment.

COBIT

IT Governance & Management

Evaluate stakeholder management, IT processes, workforce development, and strategic alignment.

12 Domains ~25 min
ITIL

IT Service Desk Maturity

Assess service perception, incident management, knowledge sharing, and self-service capabilities.

8 Domains ~15 min
ISO 31000

Enterprise Risk Management

Evaluate risk governance, culture, management processes, and program optimization.

4 Domains ~10 min
DMA

Digital Maturity Assessment

Comprehensive assessment across digital strategy, organizational model, competencies, and culture.

4 Dimensions ~30 min
CMMI v2.0

Capability Maturity Model Integration

Assess engineering, project management, support, process management, governance, and implementation infrastructure across a 0–5 capability scale.

6 Modules ~20 min
Six Sigma

Six Sigma / DMAIC

Evaluate Define, Measure, Analyze, Improve, and Control phase maturity — from problem scoping through solution design and sustainment.

5 Modules ~15 min
APQC PCF

APQC Process Classification Framework

Assess strategy development, customer management, product innovation, supply chain delivery, and financial resource management on a 1–5 maturity scale.

5 Modules ~18 min

* DMA is exclusive — selecting it deselects all other frameworks

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Framework
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Your Details
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Assessment

Organization Details

Enter your organization information to continue.

Domain Question 1 of 10

Assessment Results

Company Name

0 / 5

Overall Maturity Score

Initial

Gap Analysis Summary

0 Average Gap
0 Critical Gaps (≥2)
0 Domains Assessed

Maturity by Domain

Gap Analysis

Detailed Results by Domain

Question-Level Responses

Domain Question Score Benchmark Gap

Assessment History

All Results

All assessments across all subsidiaries

Glossary

Score grade reference and terminology for all assessment frameworks

COBIT 2019  ·  ITIL 4  ·  ISO 31000

Standard 1–5 scale (likert5)  ·  Industry benchmarks available

1
Initial
Ad hoc and reactive. Processes exist only informally; outcomes are unpredictable and depend on individual heroics.
2
Developing
Basic processes are defined but applied inconsistently. Success still depends heavily on individual skill and effort.
3
Defined
Processes are standardized, documented, and communicated across the organization. Repeatable outcomes.
4
Managed
Processes are measured and controlled using data. Continuous improvement is systematic and evidence-based.
5
Optimized
Best-in-class. Proactive, predictive practices with a culture of continuous innovation and benchmarking.

CMMI v2.0

Capability scale 0–5 (cmmi6)  ·  No industry benchmarks

Capability Maturity Model Integration — a process improvement framework for engineering, project management, and support organizations.

0
Incomplete
The process is not performed or only partially performed. No defined goals or outcomes exist.
1
Performed
The process is performed and achieves its purpose, but is not yet managed in a disciplined way.
2
Managed
The process is planned, monitored, and controlled. Work products meet defined requirements.
3
Defined
A tailored version of the organization's standard process is used. Knowledge is shared across the organization.
4
Quantitatively Managed
Process performance is controlled using statistical and quantitative techniques. Outcomes are predictable.
5
Optimizing
Continuous improvement of process performance through innovative and incremental means.

Six Sigma / DMAIC

Maturity scale 1–5 (dmaic5)  ·  No industry benchmarks

A data-driven methodology for eliminating defects and reducing variation across business processes, structured around the Define–Measure–Analyze–Improve–Control cycle.

1
Awareness
Organization is aware of quality and process improvement concepts but has not yet begun formal adoption.
2
Reactive
Improvement efforts exist but are triggered by problems rather than driven by a proactive strategy.
3
Structured
Defined improvement methodology in place; projects are selected and executed with consistent tooling.
4
Proactive
Data-driven improvement is embedded in planning cycles; defect prevention is prioritized over correction.
5
Embedded
Continuous improvement is a cultural norm. DMAIC thinking is applied across all functions automatically.

APQC PCF

Process capability scale 1–5 (pcf5)  ·  No industry benchmarks

APQC Process Classification Framework — a cross-industry taxonomy of business processes for standardized benchmarking and performance comparison.

1
Ad Hoc
Processes are unstructured and inconsistent. Activities rely on individual knowledge rather than defined practices.
2
Repeatable
Basic process discipline is in place. Activities are performed consistently enough to be replicated.
3
Defined
Processes are documented, standardized, and integrated into a unified framework across the organization.
4
Managed
Quantitative measures are used to manage and control process performance and quality targets.
5
Continuous Improvement
Processes are continuously optimized based on metrics, benchmarks, and strategic business objectives.

Digital Maturity Assessment (DMA)

0–10 derived score across 4 dimensions

A 49-question digital maturity assessment across four dimensions (Strategy, Org Model, Competencies, Culture) scored on a continuous 0–10 scale.

0–1.9Digital Novice
2–3.9Explorer
4–5.9Adopter
6–7.9Transformer
8–10Digital Leader
0–2
Digital Novice
Minimal digital awareness or adoption. Technology is used reactively with no strategic direction.
2–4
Digital Explorer
Beginning to explore digital capabilities. Isolated initiatives exist but lack coordination or investment.
4–6
Digital Adopter
Actively adopting digital practices with growing organizational commitment and measurable outcomes.
6–8
Digital Transformer
Driving organization-wide digital transformation with embedded capabilities and a clear strategic roadmap.
8–10
Digital Leader
Industry-leading digital maturity. Continuous innovation, data mastery, and digital culture are the norm.

Terms from the app and all assessment frameworks, tagged by source.

A
APQC Ad Hoc APQC PCF level 1 — processes are unstructured and rely on individual knowledge rather than defined practices.
6σ Analyze DMAIC phase 3 — identify the root causes of defects and process variation using data analysis.
APP Assessment Type The track selected at session start: Standard (module-based, 1–5 scale) or DMA (0–10 scale).
APP Assessor The authenticated user who ran and submitted the assessment session.
B
APP Benchmark The industry-standard target score for a domain (available for COBIT, ITIL, ISO 31000 modules only). Shown as a dashed line on charts.
APQC Benchmarking APQC's core methodology — comparing process performance against peers to identify best practices and improvement targets.
C
CMMI Capability Level CMMI v2.0's 0–5 scale measuring how well a specific process area is institutionalized in the organization.
DMA Competencies (Dimension C) DMA dimension — assessing data-driven decision making, digital talent, technology adoption, and opportunity identification (26 questions).
CMMI Configuration Management CMMI Support practice — establishing and maintaining integrity of work products using configuration identification, control, and audits.
6σ Control DMAIC phase 5 — sustain gains by implementing control mechanisms and ongoing monitoring plans.
COBIT Control Objective A statement of the desired result to be achieved by implementing controls in a particular IT activity.
DMA Culture (Dimension D) DMA dimension — evaluating innovation, collaboration, performance orientation, and digital values (9 questions).
D
6σ Define DMAIC phase 1 — clarify the problem, scope, goals, and stakeholders of the improvement project.
DMA Digital Adopter DMA maturity band 4–5.9. Actively adopting digital practices with growing organizational commitment and measurable outcomes.
DMA Digital Explorer DMA maturity band 2–3.9. Beginning to explore digital capabilities; isolated initiatives exist but lack coordination or investment.
DMA Digital Leader Highest DMA maturity band (8–10). Industry-leading digital maturity with embedded innovation and data mastery.
DMA Digital Maturity Assessment A 49-question assessment across 4 dimensions (Strategy, Org Model, Competencies, Culture) scored on a 0–10 scale.
DMA Digital Novice Lowest DMA maturity band (0–1.9). Minimal digital awareness; technology used reactively with no strategic direction.
DMA Digital Strategy (Dimension A) DMA dimension — clarity of digital vision, outcomes, investment priorities, and external view (6 questions).
DMA Digital Transformer DMA maturity band 6–7.9. Driving organization-wide digital transformation with embedded capabilities and a clear strategic roadmap.
6σ DMAIC Define–Measure–Analyze–Improve–Control: the five-phase Six Sigma structured problem-solving framework assessed as five separate modules.
APP Domain A named grouping of questions within a module (e.g., "Stakeholder Management" within IT Governance). Each domain receives a separate score.
G
APP Gap The difference between a domain's score and its benchmark target. A negative gap indicates underperformance; shown on the Gap Chart.
APP Gap Analysis The process of comparing actual domain scores against benchmark targets to identify improvement priorities.
APP Gap Chart Horizontal bar chart in the Results section showing each domain's score relative to its benchmark target. Only displayed for modules with benchmarks.
COBIT Governance Objective A high-level IT governance outcome that management aims to achieve, used to structure COBIT 2019 assessment domains.
H
APP History The History tab displays all past assessments submitted by the current user (or their domain). Grouped by company with trend indicators.
I
6σ Improve DMAIC phase 4 — implement and validate solutions that eliminate the root causes identified in the Analyze phase.
ITIL Incident Management ITIL practice — restoring normal service operation as quickly as possible after a disruption, minimizing business impact.
K
ITIL Knowledge Management ITIL practice — maintaining and sharing organizational knowledge to enable efficient and consistent service delivery.
M
APP Maturity Level The overall named grade assigned to a completed assessment, derived from the average domain score and mapped to a named level (e.g., "Defined").
6σ Measure DMAIC phase 2 — collect data to quantify the current process performance and establish a baseline defect rate.
CMMI Measurement and Analysis CMMI Support practice — developing measurement capabilities to support management information needs and process improvement decisions.
APP Module A self-contained assessment unit covering one framework or process area (e.g., "CMMI: Engineering"). Multiple modules can be combined in a single session.
O
DMA Organizational & Operating Model (Dimension B) DMA dimension — transformative infrastructure, KPIs, clear roles & responsibilities, and speed/agility (8 questions).
APP Overall Derived Score The DMA-specific aggregate score (0–10) computed from dimension scores using weighted question responses.
APP Overall Score The weighted average of all domain scores for a completed standard assessment. Displayed on the Results summary card.
P
APQC PCF Process Classification Framework — APQC's taxonomy of business processes used to standardize process naming and cross-industry benchmarking.
COBIT Portfolio Management COBIT domain — oversight of all IT investments, programs, and projects against strategic priorities and available capacity.
CMMI Process Area A cluster of related CMMI practices that together achieve a set of goals when performed collectively and consistently.
APQC Process Category The highest grouping level in APQC PCF, covering a major business capability (e.g., "Deliver Products & Services").
Q
CMMI Quantitatively Managed CMMI capability level 4 — process performance is controlled using statistical techniques; outcomes are predictable within defined limits.
R
APP Radar Chart Spider/radar chart in the Results section showing maturity scores across all assessed domains or DMA dimensions simultaneously.
CMMI Requirements Development CMMI Engineering practice — eliciting, analyzing, and establishing customer, product, and product-component requirements.
ISO Risk Appetite The amount and type of risk an organization is willing to accept in pursuit of its objectives, defined by the board or senior management.
ISO Risk Context ISO 31000 domain — establishing the internal and external parameters that define the environment in which risk must be managed.
ISO Risk Culture ISO 31000 domain — the shared values, beliefs, and practices that shape how people at all levels of an organization identify and respond to risk.
ISO Risk Register A record of identified risks, their likelihood, impact ratings, owners, and the current status of mitigation actions.
ISO Risk Treatment The process of selecting and implementing options to modify risk — including avoidance, mitigation, transfer, or acceptance.
S
ITIL Service Desk The single point of contact between the IT service provider and users for all service requests, incidents, and queries.
ITIL Service Level Agreement (SLA) A documented agreement defining the expected level of service between a provider and a customer, including response and resolution times.
DMA Sliding Scale DMA answer format — a 1–10 range input used for quantitative self-assessment questions where the respondent positions themselves on a continuum.
COBIT Stakeholder Management COBIT domain — ensuring that IT objectives and priorities align with business goals and that stakeholder expectations are actively managed.
APP Subdimension A named cluster of questions within a DMA dimension (e.g., "Clear Vision" within Digital Strategy). Subdimension scores are shown on the Results bar chart.
T
ITIL Ticket Management ITIL practice — recording, categorizing, prioritizing, and resolving service requests and incidents through a structured workflow.